Terms of Service

Last updated: December 2024

Welcome to PromptAlpha AI. By accessing or using our AI search analytics platform, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By creating an account or using PromptAlpha AI, you agree to these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Description of Service

PromptAlpha AI provides AI search analytics services that allow users to track, analyze, and improve their brand visibility across AI platforms such as ChatGPT, Perplexity, Claude, and Google Gemini.

3. Account Registration

To use our services, you must:

  • Create an account with accurate and complete information
  • Be at least 18 years old or have parental consent
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access

4. Subscription and Payment

Access to PromptAlpha AI requires a paid subscription. By subscribing, you agree to pay all applicable fees. Subscriptions automatically renew unless cancelled before the renewal date. Refunds are provided according to our refund policy.

5. Acceptable Use

You agree not to:

  • Use the service for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the service
  • Resell or redistribute the service without permission
  • Use automated systems to access the service in a manner that exceeds reasonable use

6. Intellectual Property

All content, features, and functionality of PromptAlpha AI are owned by us and are protected by intellectual property laws. You may not copy, modify, or distribute our content without express written permission.

7. Data and Privacy

Your use of PromptAlpha AI is also governed by our Privacy Policy. You retain ownership of any data you input into the platform. We may use aggregated, anonymized data to improve our services.

8. Disclaimer of Warranties

PromptAlpha AI is provided "as is" without warranties of any kind. We do not guarantee that the service will be uninterrupted, secure, or error-free. AI platform data may vary and we do not guarantee specific results.

9. Limitation of Liability

To the maximum extent permitted by law, PromptAlpha AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service.

10. Termination

We may terminate or suspend your account at any time for violation of these terms. You may cancel your subscription at any time through your account settings.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes via email or through the platform. Continued use after changes constitutes acceptance of the new terms.

12. Governing Law

These terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

Contact Us

For questions about these Terms of Service, contact us at: legal@promptalpha.ai