PromptAlpha AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI search analytics platform.

Information We Collect

We collect information you provide directly to us, including:

Account information (name, email, company name)
Brand and competitor data you input for tracking
Communication preferences and settings
Payment information (processed securely through our payment providers)
Usage data and analytics about how you use our platform

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our AI search analytics services
Process transactions and send related information
Send technical notices, updates, and support messages
Respond to your comments, questions, and requests
Analyze trends and usage patterns to improve user experience
Protect against fraudulent, unauthorized, or illegal activity

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have the right to:

Access and receive a copy of your personal data
Rectify inaccurate or incomplete personal data
Request deletion of your personal data
Object to or restrict processing of your personal data
Data portability

Cookies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

For privacy-related questions or to exercise your rights, contact us at: privacy@promptalpha.ai